In the article - titled “Head of the Class: Are your clients in the dark about how rules and regulations governing the collection industry affect them?” - collection agency executives discussed the various methods used to disseminate information quickly to their clients in an...
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HCI COO Christian Lehr will present "Who's Winning: How To Evaluate Multiple Collection Agencies" at this year's AZ HFMA Fall Conference in Tucson. Join Christian on Sunday, September 11, 2016 at 10:45 AM for this insightful session on selecting the right collection agency for y...
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HCI was proud to sponsor the "Best Dressed" foursome at the 2016 Chicks With Sticks Ladies Open, presented by the Northern Arizona Healthcare Foundation.
Left to Right: Russ Holtman, HCI Sales Manager; Leslie O'Hara; Amy Gibson; Jessica Teach; Marina Teach; Christian Lehr, HCI...
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On July 26, 2016, HCI COO Christian Lehr will take part in a panel discussion from 10:00 AM - 11:00 AM MST, presented by AccountsRecovery.net, titled "Buying a Compliance Management System Is Not Enough: How to Upgrade & Maintain a CMS For Maximum Effectiveness."
For more infor...
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HCI will be attending HFMA's National Institute (ANI) in Las Vegas June 26-29. Event details can be found here....
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HCI was proud to sponsor the Masquerade for Dyslexia Fundraiser, presented by the Arizona Branch of the International Dyslexia Association & Phoenix West Rotary Club Charitable Activities. The event took place on April 30, 2016 at the Phoenix Country Club.
For more informat...
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HCI is proud to sponsor the 7th Annual Chicks With Sticks Ladies Open, presented by the Northern Arizona Healthcare Foundation. This event will take place on June 20, 2016 at the prestigous Pine Canyon Golf Club in Flagstaff, Arizona, and aims to raise money to support educati...
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HCI COO Christian Lehr recently lent his expertise to an article posted on AccountsRecovery.net that examines the technological implications of the July 2015 FCC ruling regarding the Telephone Consumer Protection Act (TCPA). Lehr, along with other agency executitves, discussed ...
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On March 30th, HCI was proud to host Rep. Kyrsten Sinema (D-Ariz), who serves on the House Financial Services Committee and Subcommittee on Financial Institutions and Consumer Credit. Sinema met with HCI employees and discussed the challenges the collection industry meets on...
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Join HCI at the AzHFMA Spring Conference in Scottsdale on April 20-22. HCI is proud to be a Platinum-Level Chapter Sponsor for 2016 and will have a booth in the exhibition hall. Symposium details can be found here....
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PPMS is a management system for recovery agencies based upon developing, implementing and adhering to a set of strict industry-specific professional practices and policies.
PPMS certification, much like a SAS-70 audit, requires independent CPA attestation that an agency has in place written policies, procedures, and work processes that ensure regulatory compliance and adherence to industry best practices. The agency must also demonstrate that it has procedures in place to identify and remediate any variance from these. PPMS certified agencies are subject to annual surveillance and must re-certify every five years.
An agency that has voluntarily undergone the PPMS application and certification process is, quite simply, a better business partner than one which has not. This rigorous process results in:
This strict accreditation insures that you as HCI clients, receive the very best service.
"Clients come to us when good isn't good enough. They demand the best. We love it and wouldn't have it any other way."
— Christian Lehr, VP/COO
